Everything you need to know before your VINCERÒ ball arrives.

SHIPPING & DELIVERY

How long does shipping take?

Orders typically ship within 1-2 business days and arrive within 5-9 business days depending on your location.

Do you ship internationally?

We currently ship to the United States. International shipping to additional regions is coming soon.

How much does shipping cost?

Shipping costs are calculated at checkout based on your location and order size.

How do I track my order?

Once your order ships, you’ll receive a confirmation email with a tracking number and link.

Can I change or cancel my order?

What is your return policy?

We accept returns within 14-30 days of delivery for unused items in original condition. Contact us to start a return.

What if my ball arrives damaged?

Reach out to us with a photo of the damage within 48 hours of delivery and we’ll arrange a replacement or refund.

Are these official match-size balls?

Yes, all VINCERÒ balls are Size 5, standard adult match size, suitable for training and play.

What material are the balls made from?

PU leather construction, built for durability and consistent performance.

What payment methods do you accept?

We accept all major credit and debit cards through a secure checkout.

Is my payment information secure?

Yes, all transactions are encrypted and processed through a secure payment gateway.

How do I clean my ball?

Wipe with a damp cloth after use. Avoid soaking in water or leaving in direct sunlight for extended periods.

How should I store my ball?

Store in a cool, dry place away from direct sunlight and sharp objects to help it keep its shape and finish.